This privacy policy dictates the practice followed by PRIORITY 1 COMPUTER SERVICE LTD. where maintaining your privacy is of vital concern. Your use and access to this site is subject to following terms & conditions. By submitting your information on our website, e-mail during chat session or via phone, use of our services etc., you agree and accept fully our terms and conditions.


PRIORITY 1 COMPUTER SERVICE LTD. collects information from you in various ways when you use our Sites and Applications. Additionally, we may collect personal information from you as a user of our Applications. Information we may collect includes name and email address, geographic information such as gender, education, birth date, preferences, and interests, and any other information requested from you. Also, when you visit our Web Site some information may be automatically collected. For example, it is standard protocol for your Web browser to automatically send information to every Web site you visit including ours. This information includes your computer's Internet Protocol (IP) address, access times, browser type and language, and directing Web site addresses. We may also collect information about your computer's operating system and information about your usage and activity on our Web Site.


If you register with us to use our services, we may require your credit card information like credit card holder name, credit card number, expiration date, billing address or any other payment information required to complete the payment process from your side. PRIORITY 1 COMPUTER SERVICE LTD. may use third party services to process and verify credit cards on our behalf for billing purposes with the credit card processing company. All such details will be disclosed to the third party only to the extent necessary to complete the payment process and will otherwise remain confidential.



Type of computer Identification number of your computer Model of your computer/laptop/net book Existing peripherals attached to your computer System and registry data about software and hardware related installations and configurations Error tracking files etc

All such computer related information is collected to provide you with best personalized tech support services for your computer and to update our support tools and services.


Remote Access(optional ,on demand of client )

In the event of any problem with your computer, our tech experts may require control and access to your computer remotely so that they can diagnose and correct the problem faced by it. Such remote access by us requires internet connectivity so that without coming to location of the computer, our tech experts can solve the problem immediately. The technicians are allowed to access your computer remotely only with your consent and permission and not otherwise. Our tech experts are well trained in using the remote access software and we take precautions and steps to limit access to your personal and confidential information stored on computers or networks. We follow our internal policy in this regard and we request you to remain present in front of your computer when it is remotely accessed by our tech experts to solve the problems.


To give you better service we may use cookies or similar tools. Cookies are small files which collect your information like overall experience with site, PC user�s preference, numbers of computers accessing our WEB Site etc. We use such information to improve our services with time. Usage of a cookie is in no way linked to any personal identifiable information as we respect and maintain privacy of our clients.

Call Recording

For improving quality of our services and monitoring purposes, we reserve the right to record on-line and off-line sessions between clients and our tech experts. But, if you (clients) don�t wish such, you can ask the tech experts not to record the call at all. We will respect your wish In such cases and act accordingly. We do not link session record data used for these purposes with personal information served by you to safeguard your privacy and security.

Log Files

We may record your IP addresses to administer the Web Site, record the movements, analyze trends etc.



We take every precaution to protect the privacy and security of our users. When you submit sensitive information, it is protected, both on-line and off-line. When our registration form solicits users to enter sensitive information (such as credit card number), the information is encrypted and is protected with the best encryption softwares avilable. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer gives the appearance of locked, as opposed to un-locked, or open, when user is just randomnly �surfing�. We use encryption methods to protect sensitive information over the internet. We also do everything possible to protect user-information off-line as well.By visiting this Web Site or choosing to receive services, you signify your consent to our current Privacy Policy.We reserve the right, to edit, modify, add, or remove parts and portions from this policy at any time. Your continuous access and use of our Web Site/services will be taken as your acceptance to our terms and conditions without exceptions.If you have any queries regarding our privacy policy, you can mail such queries or inquiries to INFO@PRIORITY1.CA

Information provided by us on our website may contain typographical errors or technical inaccuracies. Changes are done from time to time in the information displayed herein. You are accountable for complying with the laws which apply to your access to our Web Site and you are agree that you will not use any information on our site in any way which might violate any law. We also advise you not to submit any information you might deem as confidential.


The solutions and services provided by Care Plan are intended for home use. Priority 1 Computer Services Limited will not accept any liability suffered or incurred by any person arising from or in connection with any reliance on Priority 1 Computer Services Limited's Care Plan. This limitation applies to all loss or damage of any kind including but not limited to Data Loss, Software Issues, Financial Loss due to problems or user Error.